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Alissa Condra
August 26, 2013
Usability

Review of Australia’s mobile banking apps, August 2013

Alissa Condra
August 26, 2013
Usability

Objective Experience has reviewed eight of Australia’s mobile banking applications (namely ANZ, Citibank, CBA, HSBC, ING Direct, NAB, St.George, and Westpac) to inform the financial industry of their app’s user experience and highlight potential issues that may not have been realised.

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Newer PostDBS Bank Singapore – eye tracking facilitates customer experience design, October 2013
Older PostContextual inquiry with eye tracking in call centres, June 2013

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