We offer 1-day public training courses and customised training in your office


Courses

User Centred Design (UCD) 

Gain confidence designing your technology solution!

We deliver a customised 1-day user centred design workshop for you in designing technology solutions to suit your customers. In the role of User Experience Consultant you will be accountable for the delivery of User Centred Design and Usability Testing projects across clients in Finance, Travel and eCommerce. The workshop covers all aspects of User Centred Design:

  • Experience Strategy
  • User Research (focus groups, interviews, surveys)
  • Personas and user requirements
  • Information Architecture
  • Wireframe Design
  • Build and iterative Usability Test

Takeaways include document templates and user centred design guidelines for every step of the process.

The workshop will include morning tea, lunch and afternoon tea

Usability Testing

Gain confidence in usability testing through our hands-on course.

Do you want to learn about usability testing, what it involves, and how to do it?

During our one day interactive usability course you will:

  • Learn what’s involved in usability testing
  • Grow your understanding of usability and its heuristics
  • Find out how to plan for a usability test and recruit the right respondents
  • Learn how to prepare a testing script
  • Discover how to run a testing session
  • Understand how to evaluate results and report on usability tests
  • Learn more about the logistics and technologies of usability testing
  • Be given guidelines and tips for successful testing
  • Receive templates that cover each of the steps involved in usability testing.

To put into practice what you learn, you will complete a series of exercises throughout the day ranging from planning a testing script to uncovering usability issues. At the end of the day you will moderate your own usability test and also be a participant of one.

You will leave the course having gained a deeper understanding of how to plan, prepare, run, analyse and report on usability testing whether in a management capacity role or having the confidence to run a usability testing.

You will also be provided with a usability testing course pack that holds all the templates and materials you will need to run your own sessions.

Our usability testing course has a maximum of 12 participants to keep it interactive, fun and informal.

Who should attend:

  • Marketers
  • Web developers
  • Designers
  • Business analysts
  • Online communications managers
  • IT and web managers
  • Testers
  • Online content owners and creators
  • Project managers

The workshop will include morning tea, lunch and afternoon tea.

Eye Tracking for Usability

Gain confidence, knowledge and skills in Tobii eye tracking technology!

We deliver a customised 1-day workshop in Eye Tracking. The workshop covers all aspects of the eye tracking process using a Tobii eye tracker. We will run through a number of case studies and real life examples.

During the course you will:

  • Learn how to set up and run an eye tracker
  • Practice setting up eye tracking projects using Tobii Studio software
  • Learn how to use the eye tracker to facilitate a silent usability test with the retrospective think aloud protocol
  • Understand the difference between qualitative and qualitative eye tracking
  • Create heat maps and gaze plots
  • Learn how to export eye tracking videos and edit them into a fantastic presentation

Who should attend:

  • UX and usability practitioners
  • Market researchers
  • Academics

The workshop will include morning tea, lunch and afternoon tea.


Contact us to discuss your training needs