Objective Experience is a team of passionate Customer Experience Consultants who aim to improve the experience of a brand, across every touchpoint on and offline.

James Breeze

Chief Experience Officer


Kylie Breeze

Operations Director


Sheilah Hogan

Managing Director


Consultants & Staff

Amandine Tourneux
Customer Experience Consultant

Jennifer Brakensiek
Customer Experience Consultant

Joanna Nicholson
Customer Experience Consultant

Natalie Pauchard
Customer Experience Consultant



Miriam Steenhauer
Customer Experience Consultant

Gowri Penkar
Customer Experience Consultant

Geoff Evison
Customer Experience Consultant

Alissa Condra
Customer Experience Consultant


Alison Williams
Customer Experience Consultant

Lisa Hodson
Research Manager

Michele Edwards
Operations Manager

Lisa Jones
Marketing Associate

At Objective Experience, we encourage and value the contributions provided by our staff, and offer a dynamic, flexible and satisfying working environment. We are always interested in meeting individuals who share a passion for all things UX, Customer Experience and Shopper Research!

Are you a user advocate who can think creatively about design problems? If so, get in touch with us!

Open Positions

Customer Experience Consultant

In the role of a Customer Experience Consultant you will be accountable for the delivery of User Centred Design and Usability Testing projects across clients in Finance, Travel and eCommerce.

Desirable qualities:

  • 5+ years experience in user experience and usability
  • Strategic thinking and creativity
  • Strong business and interpersonal skills
  • Highly competent at all aspects of User Centred Design
  • Experience in User Research, Information Architecture, Transactional Wireframe Design, Eye Tracking and Usability Testing
  • Tertiary qualification in HCI, Psychology or Social Science
  • Highly Competent Researcher: Ability to lead interviews, workshops and testing sessions
  • Analytical thinker with excellent writing skills


Name *