We research how people interact with products and environments across all channels - apps, mobile, websites, systems, offline and in-store.

Since 2007, our world-class clients have engaged us for strategy, research, design and usability testing to optimise user journeys.


Research informs design. We gather insights from your customers, stakeholders and provide prioritised actionable recommendations that rely on industry best practice.

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Usability Testing

Usability testing in Sydney validates design. We ensure that your mobile and web designs work and that the customer experience is simple, intuitive and fun.

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Eye tracking allows us to explore unconscious reactions during shopping or digital experiences. It reveals what really attracts consumers’ attention and eliminates errors that may occur when relying on human recall.

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Shopper research answer the question: where do people look when they walk around a shopping environment?

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Objective Experience offers a hub for all market research needs

From recruitment, testing viewing space, large boardroom for training, focus groups or stakeholder workshops, through to UX consultants to manage your UX research end to end. Our state-of-the-art testing facility at King Street Wharf is available for hire.

Our Clients Include